Sales Policy – Effective as of January 6, 2025

At KLEPSOPIC, we are committed to providing high-quality premium food products to our customers. This Sales Policy outlines the terms and conditions for purchasing our products from our website and serves to ensure a seamless and transparent shopping experience.

1. Order Acceptance

  • Order Confirmation: After you place an order on our website, you will receive an order confirmation email. This email confirms that we have received your order. However, please note that this does not guarantee acceptance or fulfillment of your order. We reserve the right to accept or reject your order for reasons such as product availability, payment issues, or errors in pricing.

  • Availability: All products offered for sale are subject to availability. In the event that a product is out of stock or unavailable, we will notify you as soon as possible and may offer an alternative or a refund.

2. Pricing

  • Price Accuracy: We make every effort to ensure that the prices listed on our website are accurate. However, in the event of a pricing error, we reserve the right to cancel or modify your order. If the price of an item differs significantly from what was listed, we will contact you for approval before processing your order.

  • Sales Tax: Sales tax will be applied to your order based on the shipping address, in accordance with applicable state and local laws.

  • Shipping Fees: Shipping costs are calculated at checkout based on your delivery address and the shipping method selected. Additional fees may apply for expedited or international shipping.

3. Payment

  • Accepted Payment Methods: We accept various payment methods, including credit cards (Visa, MasterCard, American Express, Discover), debit cards, and PayPal. Payment will be charged to your account at the time of order confirmation.

  • Payment Security: We use secure payment processing to protect your financial information. All payment transactions are encrypted to ensure a safe shopping experience.

4. Order Processing and Shipping

  • Processing Time: Orders are typically processed within 1-3 business days after receipt. Please note that processing times may vary during peak seasons or promotional events.

  • Shipping: Once your order is processed, it will be shipped to the address you provided. You will receive a shipping confirmation email with tracking information once your order has shipped. Shipping times vary depending on the destination and shipping method selected.

  • Shipping Delays: While we make every effort to ensure timely delivery, we are not responsible for shipping delays caused by external factors such as weather, natural disasters, or issues with the carrier.

5. Returns and Refunds

  • Return Eligibility: If you are not satisfied with your purchase, you may be eligible for a return within 30 days of receiving your order, provided the items are in their original, unopened condition. For more details, please refer to our Refund and Returns Policy.

  • Refund Processing: If a refund is approved, the amount will be credited to the original payment method. Refunds may take 5-10 business days to reflect in your account, depending on your payment provider.

6. Changes or Cancellations

  • Order Modifications: If you need to modify your order, please contact us as soon as possible. We will do our best to accommodate changes; however, once an order is processed or shipped, modifications may not be possible.

  • Order Cancellations: If you wish to cancel an order, please contact us immediately. Cancellations can only be processed before the order has been shipped. Once the order is shipped, it may no longer be canceled, but you can return the item following our Refund and Returns Policy.

7. Limitation of Liability

KLEPSOPIC is not responsible for any damages resulting from the use or inability to use our products, including indirect, incidental, or consequential damages. Our total liability for any claim related to a product purchase will not exceed the amount paid for the product in question.

8. Customer Responsibilities

  • Accurate Information: It is your responsibility to provide accurate and complete information when placing an order, including billing details, shipping address, and contact information. Any errors may result in delays or issues with processing your order.

  • Delivery Acceptance: You are responsible for ensuring that someone is available to accept the delivery at the shipping address provided. If the carrier is unable to deliver the product due to issues such as an incorrect address, KLEPSOPIC will not be held liable for the failure to deliver.

9. Changes to the Sales Policy

KLEPSOPIC reserves the right to update or change this Sales Policy at any time without prior notice. All changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy regularly to stay informed about any updates.

10. Contact Us

If you have any questions or concerns about our Sales Policy, or if you need assistance with an order, please contact us:

  • Email: info@klepsopic.com
  • Phone: (706) 754-6019
  • Address: 412 Travis Smith Rd, Clarkesville, Georgia, 30523

Effective Date: January 6, 2025

Thank you for shopping with KLEPSOPIC! We strive to offer the best premium food products and ensure a smooth and reliable shopping experience.