Payment Policy – Effective as of January 6, 2025

At KLEPSOPIC, we strive to make your shopping experience as seamless and secure as possible. This Payment Policy outlines the terms and conditions related to payments for purchases made on our website. By using our site and making a purchase, you agree to the terms outlined below.

1. Accepted Payment Methods

We accept the following payment methods for purchases made on the KLEPSOPIC website:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure payments through your PayPal account
  • Other Payment Methods: Depending on availability, we may also accept other payment methods as indicated at checkout, including Apple Pay or Google Pay.

2. Payment Authorization

  • Payment Processing: When you place an order, the payment will be authorized and processed immediately, though the actual charge may appear on your account after the order is confirmed and shipped.
  • Payment Verification: We may perform payment verification checks on your order to prevent fraudulent activity. If we are unable to verify your payment details, we may contact you for additional information or cancel your order.

3. Currency

  • Currency: All transactions are processed in U.S. Dollars (USD).
  • Currency Conversion Fees: If your bank or payment provider charges conversion fees, those fees are the responsibility of the customer. KLEPSOPIC is not liable for any additional charges related to currency exchange.

4. Security of Payment Information

  • Data Encryption: We use industry-standard security measures to protect your payment details, including encryption technology. All payment transactions are processed securely via our payment gateway.
  • Privacy Protection: Your payment details are not stored on our servers. We respect your privacy and ensure that your information is handled in compliance with our Privacy Policy.

5. Billing Information

  • Accurate Billing Information: It is your responsibility to provide accurate and complete billing information, including your name, address, payment method, and contact details. Incorrect or incomplete billing information may delay the processing of your order or result in payment issues.

  • Address Verification: For security reasons, we may verify the billing address you provide with your payment method (such as credit card billing address). If there is a mismatch or if we are unable to verify your information, we may contact you for clarification.

6. Payment Authorization Holds

Some payment methods (e.g., credit cards) may place an authorization hold on the total order amount at the time of purchase. This hold is not an actual charge, but it may temporarily reduce your available credit limit until the payment is processed and the charge is finalized.

7. Failed Payments

  • Payment Declined: If your payment is declined or unsuccessful, we will notify you immediately. You may need to contact your bank or payment provider for assistance, or provide an alternative payment method.

  • Order Cancellation: If payment cannot be successfully processed, KLEPSOPIC reserves the right to cancel or suspend your order. In such cases, we will notify you and allow you to update your payment information.

8. Fraud Prevention

KLEPSOPIC takes fraud prevention seriously. We reserve the right to cancel or reject orders that appear to be fraudulent, contain suspicious information, or violate our terms of service. This may include orders from customers using third-party payment methods, stolen credit card details, or incomplete information.

9. Taxes and Fees

  • Sales Tax: Applicable sales tax will be added to your order based on the shipping address and the state’s tax rate. The sales tax amount will be displayed during checkout before you complete your purchase.
  • Other Fees: Any additional fees related to your payment method (such as transaction fees or currency conversion charges) are the responsibility of the customer.

10. Refunds and Payment Reversals

  • Refunds: If you are eligible for a refund under our Refund and Returns Policy, the amount will be credited back to the original payment method. Please note that refunds may take 5-10 business days to appear in your account, depending on your payment provider.

  • Chargebacks: If a chargeback or payment reversal is initiated by you or your payment provider, we reserve the right to cancel your order and suspend future orders. If you believe there was an error in the charge, please contact our customer service team immediately so we can resolve the issue.

11. Customer Responsibility

You are responsible for ensuring that the payment method you use is valid and has sufficient funds to complete the purchase. KLEPSOPIC is not liable for any charges, fees, or issues caused by insufficient funds or incorrect payment details.

12. Contact Us

If you have any questions or concerns regarding our Payment Policy, or if you need assistance with your payment, please contact our customer service team:

  • Email: info@klepsopic.com
  • Phone: (706) 754-6019
  • Address: 412 Travis Smith Rd, Clarkesville, Georgia, 30523

Effective Date: January 6, 2025

Thank you for shopping with KLEPSOPIC. We are committed to providing you with secure, convenient payment options to make your experience as smooth as possible.